1. Air Operator Certification - The Certification Process (Pre-Application Phase)
Document No.CHAPTER 1

Air Operator Certification - The Certification Process (Pre-Application Phase)
Effective Date: Friday, September 1, 2023

2. Operations Specifications
Document No.CHAPTER 2

Operations Specifications
Effective Date: Monday, April 26, 2010

3. The Statement of Compliance
Document No.CHAPTER 3

The Statement of Compliance
Effective Date: Monday, April 26, 2010

4. Manuals, Procedures and Checklists
Document No.CHAPTER 4

Manuals, Procedures and Checklists
Effective Date: Monday, January 15, 2024

5. Training Programme Approval Process
Document No.CHAPTER 5

Training Programme Approval Process
Effective Date: Saturday, July 1, 2023

6. Approval of Operator’s Mass and Balance Control Programme
Document No.CHAPTER 6

Approval of Operator’s Mass and Balance Control Programme
Effective Date: Monday, April 26, 2010

7. Approval and Acceptance of an Aircraft Operating Manual (AOM)
Document No.CHAPTER 7

Approval and Acceptance of an Aircraft Operating Manual (AOM)
Effective Date: Friday, September 1, 2023

8. Approval and Acceptance of Minimum Equipment Lists (MELs) and Configuration Deviation Lists (CDLs)
Document No.CHAPTER 8

Approval and Acceptance of Minimum Equipment Lists (MELs) and Configuration Deviation Lists (CDLs)
Effective Date: Saturday, July 1, 2023

9. Acceptance of Operator’s Aircraft Performance Data
Document No.CHAPTER 9

Acceptance of Operator’s Aircraft Performance Data
Effective Date: Monday, April 26, 2010

10. Carry-On Baggage Programmes Review Process
Document No.CHAPTER 10

Carry-On Baggage Programmes Review Process
Effective Date: Monday, April 26, 2010

11. Exit Row Seating Programme Review Process
Document No.CHAPTER 11

Exit Row Seating Programme Review Process
Effective Date: Monday, April 26, 2010

12. Approval and Acceptance of a Cabin Crew Manual
Document No.CHAPTER 12

Approval and Acceptance of a Cabin Crew Manual
Effective Date: Friday, September 1, 2023

13. Reduced Vertical Separation Minima (RVSM OPS) Certification
Document No.CHAPTER 13

Reduced Vertical Separation Minima (RVSM OPS) Certification
Effective Date: Monday, January 15, 2024

14. Emergency Evacuation and Ditching Demonstrations
Document No.CHAPTER 14

Emergency Evacuation and Ditching Demonstrations
Effective Date: Monday, April 26, 2010

15. Demonstration and Special Demonstration Flights
Document No.CHAPTER 15

Demonstration and Special Demonstration Flights
Effective Date: Monday, January 15, 2024

16. Operational Control
Document No.CHAPTER 16

Operational Control
Effective Date: Friday, September 1, 2023

17. Issuance of the Air Operator Certificate, Operations Specifications and Completion of the Certification Report
Document No.CHAPTER 17

Issuance of the Air Operator Certificate, Operations Specifications and Completion of the Certification Report
Effective Date: Monday, April 26, 2010

18. Review of Manual Containing Simulator/Training Device Process
Document No.CHAPTER 18

Review of Manual Containing Simulator/Training Device Process
Effective Date: Monday, April 26, 2010

19. Approval andObservation of Check Personnel
Document No.CHAPTER 19

Approval and Observation of Check Personnel
Effective Date: Saturday, July 1, 2023

20. Evaluation of the Operations Manual
Document No.CHAPTER 20

Evaluation of the Operations Manual
Effective Date: Friday, September 1, 2023

21. CARRIAGE OF DANGEROUS GOODS
Document No.CHAPTER 21

CARRIAGE OF DANGEROUS GOODS
Effective Date: Monday, January 15, 2024

22. Flight Crew and Flight Operations Officers Basic Indoctrination Curriculum Segments
Document No.CHAPTER 22

Flight Crew and Flight Operations Officers Basic Indoctrination Curriculum Segments
Effective Date: Monday, April 26, 2010

23. Crew Resource Management Training
Document No.CHAPTER 23

Crew Resource Management Training
Effective Date: Monday, April 26, 2010

24. Management Personnel Evaluation
Document No.CHAPTER 24

Management Personnel Evaluation
Effective Date: Saturday, July 1, 2023

25. Organisation Structure, Staffing and Administrative Facilities
Document No.CHAPTER 25

Organisation Structure, Staffing and Administrative Facilities
Effective Date: Monday, April 26, 2010

26. Air Operator Certificate Certification Project Manager’s Completion Checklist
Document No.CHAPTER 26

Air Operator Certificate Certification Project Manager’s Completion Checklist
Effective Date: Monday, April 26, 2010

27. EXTENDED DIVERSION TIME OPERATIONS CERTIFICATION (EDTO
Document No.CHAPTER 27

EXTENDED DIVERSION TIME OPERATIONS CERTIFICATION (EDTO
Effective Date: Friday, December 11, 2015

28. Conducting Base Inspections
Document No.CHAPTER 28

Conducting Base Inspections
Effective Date: Monday, April 26, 2010

29. Conducting Station Facilities Inspections
Document No.CHAPTER 29

Conducting Station Facilities Inspections
Effective Date: Monday, January 15, 2024

30. CONTINUING SURVEILLIANCE
Document No.CHAPTER 30

CONTINUING SURVEILLIANCE
Effective Date: Monday, January 15, 2024

31. RISK BASED SURVEILLIANCE (RBS) PROCEDURE
Document No.CHAPTER 30A

RISK BASED SURVEILLIANCE (RBS) PROCEDURE
Effective Date: Monday, January 15, 2024

32. RESOLUTION OF SAFETY ISSUES
Document No.CHAPTER 31

RESOLUTION OF SAFETY ISSUES
Effective Date: Friday, September 1, 2023

33. Cabin Safety – Qualification Training and Duties
Document No.CHAPTER 32

Cabin Safety – Qualification Training and Dutie
Effective Date: Monday, April 26, 2010

34. GROUND OPERATIONS PROCEDURE
Document No.CHAPTER 34

GROUND OPERATIONS PROCEDURE
Effective Date: Friday, September 1, 2023

35. FATIGUE RISK MANAGEMENT SYSTEM (FRMS)
Document No.CHAPTER 35

FATIGUE RISK MANAGEMENT SYSTEM (FRMS)
Effective Date: Friday, December 11, 2015

36. ELECTRONIC FLIGHT BAG (EFB
Document No.CHAPTER 36

ELECTRONIC FLIGHT BAG (EFB
Effective Date: Friday, December 11, 2015

37. OPERATION ON MORE THAN ONE TYPE OR VARIANT
Document No.CHAPTER 37

OPERATION ON MORE THAN ONE TYPE OR VARIANT
Effective Date: Saturday, July 1, 2023

38. PERFORMANCE-BASED NAVIGATION (PBN) - OPERATIONAL APPROVAL PROCESS
Document No.CHAPTER 38

PERFORMANCE-BASED NAVIGATION (PBN) - OPERATIONAL APPROVAL PROCESS
Effective Date: Sunday, December 11, 2016

39. OPERATOR AIRCREW AND AIRCRAFT APPROVAL FOR REDUCED VISIBILITY FLIGHT OPERATIONS INCLUDING CATEGORY II AND III OPERATIONS
Document No.CHAPTER 39

OPERATOR AIRCREW AND AIRCRAFT APPROVAL FOR REDUCED VISIBILITY FLIGHT OPERATIONS INCLUDING CATEGORY II AND III OPERATIONS
Effective Date: Friday, December 15, 2017

40. FLIGHT DATA ANALYSIS PROGRAMME (FDAP)
Document No.CHAPTER 40

FLIGHT DATA ANALYSIS PROGRAMME (FDAP)
Effective Date: Monday, August 5, 2019

41. LASER EMITTERS AND FLIGHT SAFETY
Document No.CHAPTER 41

LASER EMITTERS AND FLIGHT SAFETY
Effective Date: Monday, August 5, 2019

42. Approved Check Flight Dispatcher (ACFD) Approval Process and Monitoring Procedure
Document No.CHAPTER 42

Approved Check Flight Dispatcher (ACFD) Approval Process and Monitoring Procedure
Effective Date: Saturday, July 1, 2023

43. Cabin Crew Instructor and Check Personnel Qualifications and Approval Process
Document No.CHAPTER 43

Cabin Crew Instructor and Check Personnel Qualifications and Approval Process
Effective Date: Saturday, July 1, 2023

44. AIRCRAFT LEASE ARRANGEMENTS
Document No.CHAPTER 44

AIRCRAFT LEASE ARRANGEMENTS
Effective Date: Saturday, July 1, 2023

45. DANGEROUS GOODS INSPECTORS’ HANDBOOK
Document No.DANGEROUS GOODS HANDBOOK TGM

DANGEROUS GOODS INSPECTORS’ HANDBOOK
Effective Date: Monday, January 15, 2024

46. PASSENGERS DANGEROUS GOODS PUBLIC AWARENESS INFORMATION & POSTERS
Document No.PASSENGERS DANGEROUS....

PASSENGERS DANGEROUS GOODS PUBLIC AWARENESS INFORMATION &POSTERS
Effective Date: Monday, January 15, 2024